The Inside Project Sales Consultant is responsible for handling certain new leads as necessary primarily via phone. This position will be working directly with customers in a fast-paced environment that requires maintaining focus, paying attention to detail, and servicing customers in a manner that upholds the FBi brand.
Discover Customer’s needs
Understand the details about a customer’s potential project
Dive deep with thorough questions to understand how to best help customers
Develop Building Drawings and Quotes for Customers
Utilize drawing and estimating software to develop project proposals
Protect FBi through detailed estimates that set the project up to win
Advise customers of pre-construction site expectations
Field customer objections, close the sale or follow up with the next appropriate steps in the sales process. Complete the building purchase agreements in full. Collect the down payment.
HubSpot (CRM) detailing of Customer progress
Ensure completeness of data in the CRM; customer information and phone notes
Maintaining organization of and detailed notes for new leads
Maintain regular contact with customers and other departments as needed.
High school diploma or at least 2-years working in Customer Service preferred
Strong computer and software skills
Ability to multi-task and work in a fast-paced environment
Ability to sense and respond to callers needs
Must be willing to be a team player
Must be comfortable speaking on the phone
Must be driven, competitive, and enjoy selling
To Apply For This Position:
Send resume to:
Human Resources Department Attn: Doug Brunton
FBi Buildings, Inc.
3823 W. 1800 S.
Remington, IN 47977